LEGAL REFERENCE

Your Privacy Matters to Us

We built rajawaliqq around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...

Data ProtectionEncrypted PaymentsAccount PrivacyTransparent PracticesIndonesia Compliant
rajawaliqq Your Privacy Matters to Us

How We Handle Your Information

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Questions? Reach Out

Email Support Send privacy concerns to our data protection team. We respond within 48 hours to requests about your personal information, data access or deletion in supported regions.
Live Chat Chat with our support team directly through your account dashboard. Available during business hours to answer questions about how your data is used and protected.
Account Settings Manage your privacy preferences, communication opt-outs and data visibility directly in your account settings. Changes take effect immediately across all rajawaliqq services.
REVIEW SIGNALS

Privacy Standards We Follow

Encryption Standard

All payment data and personal information transmitted through rajawaliqq uses industry-standard SSL encryption. Your DANA, OVO, GoPay and QRIS transactions are protected end-to-end.

Fraud Prevention

We monitor account activity for suspicious behaviour and use multi-factor authentication to prevent unauthorized access. Your account remains secure even if your password is compromised.

Data Retention

We keep your personal information only as long as necessary to provide services and comply with local regulations. Inactive accounts are reviewed annually for data minimization.

Third-Party Audits

Our privacy practices are reviewed by independent security auditors annually. Audit reports confirm our compliance with data protection standards in supported regions.

Breach Response

If unauthorized access to your data occurs, we notify affected users within 72 hours and provide guidance on account recovery and fraud monitoring steps.

Transparent Logging

We maintain detailed logs of who accesses your data and when. You can request a full access log from your account dashboard at any time.

Privacy Across rajawaliqq

Live Casino Tables
Your session data and betting history are encrypted and stored separately from payment information. Live dealer feeds do not record personal identifiers.
Slot Lobbies
Slot play history is linked to your account for Player guidance tracking only. Game providers receive only anonymized session IDs, not your personal details.
Sportsbook Markets
Your betting slips and market preferences are private to your account. We do not share your sports interests with external analytics partners.
Payment Processing
DANA, OVO, GoPay and QRIS transactions are processed through PCI-DSS compliant gateways. We never store full card or wallet credentials on our servers.
Account Verification
Identity verification documents are encrypted and deleted after 90 days of successful verification. We retain only the verification confirmation, not the original documents.
Communication Preferences
You control how often we contact you about promotions, updates and account activity. Opt-out settings are respected across email, SMS and in-app notifications.
Data Export
Request a complete export of your personal data, account history and transaction records in machine-readable format within 30 days of your request.

What This Policy Covers

Account Registration

When you open an account, we collect your name, email, phone and identity details. This information is used only to verify your identity and prevent fraud in supported regions.

Payment Security

Your DANA, OVO, GoPay and QRIS transactions are processed through encrypted channels. We never store your full payment credentials and comply with local payment regulations.

Cookies & Tracking

We use cookies to remember your preferences, keep you logged in and analyze how you navigate our lobby. You can disable non-essential cookies in your browser settings.

Marketing Communications

We send promotional emails and in-app messages about new games and offers. Unsubscribe anytime through your account settings or the link in every email.

Withdrawal Requests

When you request a payout, we verify your identity and account ownership to prevent fraud. Withdrawal data is retained for 7 years to comply with local financial regulations.

Policy Updates

We update this privacy policy when our practices change. Material changes are announced via email and in-app notification. Continued use of rajawaliqq means you accept the updated terms.

Privacy Policy Questions

We retain your account data for as long as your account is active. After account closure, we keep transaction records for 7 years to comply with Indonesian financial regulations. Personal details like your name and email are deleted within 90 days unless required by law.

Yes. Log into your account, go to Settings > Privacy, and select 'Download My Data'. We'll compile your personal information, account history and transaction records in a machine-readable format and email it within 30 days.

No. Payment details are processed through encrypted third-party gateways and never stored on our servers. We retain only transaction confirmations and your account balance. Your wallet credentials remain with your payment provider.

We monitor our systems 24/7 for unauthorized access. If a breach occurs, we notify affected users within 72 hours with guidance on account recovery. We provide free fraud monitoring and help you secure your account immediately.

Game providers receive only anonymized session IDs and play history, not your personal details. Sportsbook partners see only your betting activity, not your name or contact information. We never sell your data to third parties.

Yes. Request account deletion through Settings > Account > Delete Account. We remove your personal information within 30 days, except transaction records required by law. Your account cannot be recovered after deletion.

Cookies remember your login, language preference and game history. Essential cookies keep you logged in; optional cookies track how you use the lobby to improve your experience. Disable non-essential cookies anytime in your browser settings.